Shipping policy
Shipping Policy
At COMPERF, we aim to deliver your order as quickly and efficiently as possible.
Pre-Order Shipping
All COMPERF products are currently sold as pre-orders.
This means:
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Your item is produced after your order is placed
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Estimated processing time is 2–4 weeks before shipping
Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Times
After your order has been processed:
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South Africa: 2–5 business days
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International: 5–10 business days
Please note that shipping times are estimates and may vary depending on your location and courier.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
We may offer free shipping on selected promotions or order values.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Delays
COMPERF is not responsible for delays caused by:
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Courier services
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Customs clearance (for international orders)
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Incorrect shipping details provided by the customer
Incorrect Address
Please ensure that your shipping address is correct at checkout.
COMPERF is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is lost or stolen, please contact the courier directly.
If you need assistance, feel free to contact us at:
support@comperf.co.za
Contact Us
For any shipping-related questions, please contact:
COMPERF
Performance meets comfort.
Improve.